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View of a Loch Rannoch with hills in the background with snow on top

Information Letters

These are DWQR and Scottish Ministers’ main means of formally communicating with Scottish Water and local authorities, setting out regulatory expectations or guidance on specific issues. There are 3 main types of letter:

  • Public - These are letters issued to Scottish Water about the public water supplies in Scotland.

  • Private - These are letters issued to local authorities about how they regulate private water supplies in Scotland.

  • Regulation 27 - These are letters issued to Scottish Water concerning the approvals system for products and processes, administered for the UK by the Drinking Water Inspectorate in England and Wales.

Links to the Information Letters can be found on the navigation on the left of the screen.