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Accessibility Statement

Body of water with hills

Accessibility Statement

Accessibility Statement

Accessibility Statement

DWQR is committed to making its website as accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We try to make our site more accessible by using:

  • easier-to-read colours
  • the ability to magnify our website so that it is still readable
  • plain English
  • keyboard only navigation

Some of the content is for use by water industry and environmental health professionals, and is highly technical in nature including the use of specialist terms and diagrams, however if you are having difficulty in reading or understanding any content please contact us.

Feedback and Contact Information

If you cannot access any part of this site or want to report an accessibility problem, please tell us. We are a small, friendly team and will do our best to help.

  • Email: dwqr@gov.scot
  • Telephone: 0131 244 0190 . You will be asked to leave a message and contact details and someone will get back to you.

Enforcement Procedure

The Equality and Human Rights Commission enforces the accessibility regulations (the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).

If you're not happy with how we respond to your feedback, contact the Equality Advisory and Support Service. They are an independent advice service. They will advise you on what to do next.

Compliance status

DWQR commits to making its website accessible in line with the accessibility regulations. This accessibility statement applies to dwqr.scot. 

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 (w3.org) (WCAG) A and AA success criteria.

Non-accessible content

Not compliant with the accessibility regulations

The DWQR Annual Report is currently published as a PDF document that is not fully accessible. We will gladly supply a version in MS Word if you contact us. We aim to publish next year’s report (to be published Summer 2024) in a fully accessible form.

From the research tab the following are not compliant

Verifying The Effectiveness Of Water Treatment For Toxoplasma August 2018

Verifying The Effectiveness Of Water Treatment For Toxoplasma August 2018 Research Summary

Crew Project Water Quality And Radon 2nd Phase Final Report

Ueh 007 19 Project Management Doc 048 Final Project Report 20 November 2020

Estimating The Number Of Homes In Scotland With Internal Lead Piping Summary Report

Many of these are third party reports. We will try to obtain accessible versions by 31 December 2024, alternatively we will remove the reports we cannot resolve.

Disproportionate burden

There are no documents to which this applies.

Not within the scope of regulations

PDF which are not essential for providing our services dated before 23 September 2018 may not be accessible to all users. We will gladly supply accessible content for these on request. All documents published on our website after this date are in accessible form.

Preparation of this accessibility statement

This statement was prepared on 1 November 2023 and last reviewed on 26th January 2024. We will aim to review it at least annually.

The website was reviewed internally in November 2023, and will be audited by an external accessibility expert in January 2024. A few accessibility issues were raised at this audit.  We are working with our website providers and aim to have these resolved by 30th June 2024.